Alternative Dispute Resolution

Under the terms of Law no. 144/2015 of September 8, in the event of a consumer dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity:

Consumer Conflict Arbitration Center – CIAB (Viana do Castelo)
Arbitral Tribunal

CIAB – Consumer Arbitration Tribunal
Transport Interface of Viana do Castelo
Avenida Humberto Delgado
4900-317 Viana do Castelo, Portugal

Phone: +351 258 809 335
Email: ciab.viana@cm-viana-castelo.pt
Website: www.ciab.pt